Incumbent rail cargo operators are facing challenging times. The market is not growing at the same pace as the global logistic market. Competitors enter the market and work to increase their market share. The complexity of international rail cargo is unchanged.
Many incumbents suffer from years of stagnant investments in infrastructure and IT support systems, which inevitably leads to many in-house develop legacy systems being part of manual or semi-manual business processes with inefficiencies and unnecessarily high operational costs.